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Reference Guide

(C) 2006
 

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UnDo Cash Receipts (CSR Menu)
 
Purpose: To undo or charge back Cash Receipts or Credit Memo's for any given customer billing account.
 
Access Menu:  (start form Main Menu Screen)
Note: Only accounts with payment or credit memo records will be listed.
 
UnDo Cash Receipts and Credit Memo's
Cash TAB Section
 
 
Billing Address:
  • Company name.
  • Address line 1
  • Address line 2
  • City , State and Zip
AR Balance Section

  • Open AR's, current open invoices for this customer.

  • Open Credit's, current open credits for this customer.

  • AR Balance, current account balance for this customer.

 
 
Selecting Records to Undo or Charge Back...
Note: Usually the last record should be selected first.
  • Highlight the payment/memo record you wish to undo.
  • Select the Applied Tab at the top of screen to view payment distribution.
Applied TAB Section
 
This displays the payment distribution for selected record from previous screen
arcode, record type.
  • A = Payment
  • B = Credit Memo
  • W = Write-Off
  • V = Charge Back (voided)
Command Buttons
  • Quit select this to quit without saving any changes made.
  • Note: select the Cash Tab to select another payment/memo record to inquiry.
  • UnDo select this to undo the highlighted payment/memo record.
  • Note: this opens the detail undo screen below.
UnDo Detail Section
 
UnDo Exceptions...
  • Invoice not found in either current or history invoice master file.
  • Total distribution value does not balance with payment/memo master record value.
  • Note: you may need to undo a previous payment/memo to undo the one selected.
This displays after selecting the UnDo button from previous screen.
 
Basic Payment/Credit Record Information... Section
  • Billing Address
  • Paid Date payment or credit memo date.
  • Ref/Check reference or check number.
  • Amount the total amount of payment / credit memo.
  • Payment Type payment type.
Transaction Input...
  • Tran Date enter the date for this transaction.
  • History Note enter a transaction note.
  • Note: both will show up on the AR History Tab off customer file maintenance.
UnDo Type select one of two undo types.
  • UnDo Posting this type will remove credit transaction as if it had never happened.
  • Note: only available if transaction is still in current period.
  • Note: it's still recorded in the AR History.
  • Note: use this type to undo a posting mistake.
  • Charge Back this type will void this payment/credit and charge back to applied invoices.
  • Note: use this type when a check has bounced.
Command Buttons
  • UnDo select this to undo this payment/memo record.
  • Note: all invoices will be opened back up as open accounts receivable.
  • Quit select this to quit without saving any changes made.

 
Copyright 2006, EasyBee Software LLC

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